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Current job openings can be found and applied for through our Civil Service Employment Portal. For more information on other employment-related topics, visit our Employment page.
You must complete a separate application for every job or exam for which you want to be considered. (The City uses the same application form for both current job openings and Civil Service examinations.) Remember that every job category will have different training and experience requirements. Include information about your educational background, experience, and relevant licenses you hold that shows that you meet the minimum qualifications stated on the announcement.
For more information, visit our Employment page.
No. For some job categories, all candidates who meet the requirements for appointment ("minimum qualifications") are eligible for consideration by the Hiring Department without an examination. For a small number of jobs there are no experience or education requirements. But for most job categories, candidates who meet the minimum requirements are ranked by means of an examination. The Department then makes its choice from the people at the top of the "eligible list."
Postings for job openings and exam announcements offer a wealth of information about jobs and their requirements. They describe the duties of the job. The "minimum qualifications" list the experience or education needed to be approved for the exam or considered for the job opening. In addition, the exam announcement includes the:
For more information or to review current job postings, visit our Employment Portal.
Applications submitted after the final filing date are not accepted. The exam announcement is considered to be a kind of contract with the public. In order to be fair to everyone who sees the announcement, we must reject any application that is submitted after the closing date for applications. Therefore it is important to pay close attention to all the dates on the exam announcement. If a candidate who submits a late application also submits an application fee, the fee is not refunded.
If the analyst determines that the combination of education and experience you described on your application doesn’t meet the minimum qualifications, you will get a letter from the City. You will be given a chance to submit more information or clarify what you told us before. If you did not tell us about all your relevant experience or education the first time, this is your opportunity.
Admittance letters are sent out 10 to 14 days before the exam date. If you have not received your admittance letter by the Wednesday before the exam date, you should call Personnel at 518-434-5049.
No. The City of Albany may choose to exercise a "residency preference" in hiring. That means that the names of City residents will be sent to Departments for consideration first, and the names of non-residents only if there are not enough residents available to fill the positions.
The areas in Albany that are eligible for the Home Acquisition Program (HAP) are:
The Tenant Assistance Rehabilitation Program (TARP) program is available citywide.
The Homeowners Assistance Program (HOAP) program is available citywide.
No, Albany Community Development Agency (ACDA) has a list of qualified contractors.
All units in the property have to be occupied by income-qualified households as per Albany Community Development Agency (ACDA) program guidelines.
Yes, but you have to adhere to the Albany Community Development Agency (ACDA)’s schedule of rents.
It depends on how large the grant is. If it is under $15,000, 5 years. If it is over $15,000, 10 years.
All exemption applications may be obtained at the Assessor’s Office in Room 302 at City Hall, weekdays between 8 am and 5 pm.
All exemption applications must be filed between January 1 and March 1. Basic Star exemptions are for any resident owning property and residing on the property. All owners must complete the application (PDF) and sign it. We will need a photocopy of all owners’ drivers’ licenses as proof of residency.
For assistance regarding Enhanced STAR, please call the Assessor’s Office at 518-434-5155.
A grievance complaint form may be filed after May 1, but not later than Grievance Day which is the 4th Tuesday in May. Forms may be obtained at the Assessor’s Office beginning May 1.
Assessments change as a result of new construction, fires, demolitions and periodic citywide assessment updates, which are necessary in maintaining an equitable assessment roll.
Yes, you can view any parcel on the maps in the Assessor’s Office.
Currently, in-person services are available by appointment only. Please call 518-434-5995 and press 0 to make an appointment for in-person submittals/inspections requests. Please note you may need to leave a voicemail, but calls are returned throughout the day in the order they are received.
This is a hard question to answer as it depends on many factors, including the scope of the project and whether additional information or corrections need to be made to your application. Although many permit applications are processed within a few days, the general rule of thumb for our department is 7 to 10 business days. If you have not heard from your inspector after 10 business days, give our office a call.
Obtaining a ROP begins with registering the rental property by completing a Rental Dwelling Registry Form and submitting it to our office along with the applicable fee. When completing the form, indicate your preferred date and time for the ROP inspection. You can submit your completed form to us via email or in-person by appointment only. If you submit the completed form to us via email, you will receive a call from us for payment via credit card. You can also mail your form with a check to our office.
Once your registry form is received, your inspection will be scheduled for the date and time you have selected. If we cannot accommodate your requested dat eand time will call you for an alternate date and time.
SWOs are issued when work is being or has been done without a permit being issued. This carries a $300 fine. Your fist step is to stop all work if it was issued for work currently being done. You will also need to pay the SWO fine or complete an application to have the fine waived or reduced. Once the fine is satisfied, you will need to apply for and obtain a permit before continuing the work. You will find permit applications on our forms page, only licensed contractors may apply for electrical, plumbing & elevator work.
If you have received a SWO and have questions please email our office.
Once you apply for a permit, it is assigned an inspector. The inspector will start the review of your application and if any additional information or further clarification is needed, the inspector will contact you. This usually takes place one or two business days after your application depending on the amount of applications received. It is always a good idea to include your email address on your application as this is the best way for the inspector to fully communicate what is required.
You cannot start work until the permit has been approved and issued, starting work before the permit has been issued may subject you to a Stop Work Order. Again, emailing the issued permit to you is the fast way for you to receive your permit.
You will need to apply for and obtain permits to correct the violations which caused the building or portion thereof to be Unsafe/Unfit. Once the corrections have been made, you need to call our office to schedule a re-inspection. Once the re-inspection has been performed and all violations have been corrected, then the USUF designation will be removed and the building or portion thereof may be re-occupied.
Electrical, Plumbing & Elevator Permits may only be applied for by a Licensed individual or company. Failure to obtain permits may subject you to a Stop Work Order.
A Change of Use Permit is required when there is a change in the use of the property, for example from an office to a beauty salon. A Change of Tenant Permit is required when their is a change within the same use, for example a bar remaining a bar but there is a change in ownership (of the bar) or name and operations.
Floor plans with dimensions are required for any change of use permits. Many of these are not required to be professional drawings, but most show details of the layout(s).
Additional permits may be required:
All documents must be certified with a raised seal. You will need a birth certificate or Baptismal Certificate (if birth certificate cannot be obtained) or Naturalization Papers (if birth certificate cannot be obtained) and a photo ID (driver’s license, non-driver’s or work ID with a birth date on it).
All previous marriage information is needed (Divorce, Annulment, Death certificates). Passports cannot be used as a substitute for a birth document. Both parties must be present with $40 (cash only).
We issue marriage licenses by appointment from 9 am until 4 pm (Monday through Friday only) at City Hall, Room 202, Albany, NY 12207. For more information contact the City Clerk’s Office by calling 518-434-5090.
NY State Law requires a 24-hour waiting period before a ceremony can be performed. The license is valid for 60 days from the day after you receive it.
No, a blood test is not required to obtain a marriage license in the State of New York.
Marriage licenses are kept on file where the original marriage license was obtained. Each town, city, or village keeps their own records, e.g. Guilderland, Colonie and Bethlehem. If you are still having trouble locating it, or have forgotten where you obtained it, you may go through NY State Department of Health by calling 518-474-3077.
Birth certificates are not obtained in the City Clerks Office; they are obtained from the Bureau of Vital Statistics, a division of the City Clerk’s Office located at:City Hall, Room 254MAlbany, NY 12207
Contact Vital Statistics by calling 518-434-5045.
These may be obtained at the County of Albany located at:112 State StreetAlbany, NY 12207Phone: 518-447-7070
Divorce documents are obtained from the count in which you filed for divorce; if that is the County of Albany, they can be found and reached at:112 State StreetAlbany, NY 12207Phone: 518-447-7070
Animal Control is no longer a part of the City Clerks office; they can be reached at the Albany Police Department located at 526 Central Avenue, or by calling 518-434-5091.
Taxi complaints may be made to Traffic Safety by calling 518-434-5791.
Family Court is now located at 30 Clinton Avenue (the old Salvation Army building). For more information, call 518-285-8600.
The amount of time between taking a test and getting results varies, but in general you should count on at least several weeks and sometimes as long as three or four months for exam results. Why does it take so long? The reasons vary: many examinations come from New York State Civil Service in Albany, and they process, rate and analyze exams from across the state at the same time. If the examination was decentralized, the rating and administrative processing may be done immediately or may take several weeks.
If you don’t hear from us right away, sit tight. Every exam candidate always receives a written report of results.
New York State (NYS) Civil Service Law provides that veterans who have served in time of war and meet certain other conditions may be eligible to have "veteran’s credits" added to their score on a Civil Service exam:
Applications for veterans credits and copies of the section of NYS Civil Service Law dealing with veterans credits may be obtained in City Hall Room 301.
In most cases, the letter notifying you of your exam results will contain instructions for requesting a "computational review" of your exam score. In this process, you will attend a review meeting where you will receive copies of the documents used to figure out your score, and you will be able to check to make sure your score was computer correctly. However, you will not be able to review questions and answers in this type of review.
Every candidate who passes a Civil Service exam is placed on a list of people eligible to be hired for positions in that job category. It is called a "list of eligibles," or "eligible list." Candidates are listed in the order of their rank on the list, which is determined by their "final score." Final scores reflect scores on the exam, plus any points added for veteran’s credits (or for "seniority points" on promotional exams).
Civil Service eligible lists are initially established for one year, in accordance with New York State Civil Service Law. They may be extended yearly, to a total maximum length of four years.
Eligible lists are public documents. A copy of any eligible list established by the City can be viewed during working hours (8:30 am to 5 pm) at City Hall in Room 301. Ask for the eligible list for the title in which you are interested.
Civil Service eligible lists are valid for at least one year, and up to four years, in accordance with state law. When the list expires, candidates must reapply and take the exam again in order to continue eligibility. A new list will be established as a result of the new test.
The City of Albany’s exams are all related to the requirements of specific job categories; they are not general tests of intelligence or ability. Therefore the first way to prepare for the exam is to get an exam announcement and read it carefully. The "scope" of the exam will provide a lot of information including the form of the exam (written, oral, evaluation of training and experience), the weight given to each part and the subjects to be tested.
Once you know the content of the exam, there are a couple of approaches to getting ready. One is to use a review or test book in the area to be tested. For example, if writing skills will be tested, a good grammar textbook may be the place to start. Another possibility is to look at the Civil Service review books (e.g., Arco series) in the public library for sample questions and answers. Even if there isn’t a review book for exactly the test you’re taking, there may be others that include the same topics. Compare the scopes of the two exams to find out. In addition, many of those books contain general strategies for test taking: how to stay calm, how to study, etc., and they can provide useful information to help in your preparation.
There may also be a study guide for your examination available on the New York State Civil Service website.
Yes. An excerpt from the policy:
A "provisional" appointment is made when there is no eligible list for a job category and a department wishes to make an appointment immediately. In this case the department may choose anyone who meets the minimum requirements for the job. However, a test will be given eventually for that job category. If you are appointed "provisionally", you must not only pass the exam when it is given, but you must be reachable for appointment by placing among the top three candidates on the list.
For "Promotional" exams, applications will be accepted only from current City employees who meet certain criteria.
When an exam is announced as "Open Competitive," applications will be accepted from anyone, either members of the public or City employees.
The City tests for a wide range of competencies needed to do specific jobs, and the type of test is chosen to match the ability to be tested. These are some of the terms that appear on announcements to describe different types of exams:
These are the most frequently used test types. Others may be used, and they are described on the exam announcement.
Albany Common Council Statement on Saturday’s Events
ALBANY, NY – The Albany Common Council believes in the right of people to march and protest. This weekend many of our members marched with thousands in peaceful solidarity as a sign of unity and justice. Our law enforcement officers directed and made sure the march was orderly and assisted when needed, as reported by our members. It was a moving event. Our members continue to fight for the rights of the residents of our city to openly have their voices heard and respected. Just as we stand for everyone’s voices to be heard, we also stand with our local neighborhoods, community members, and law enforcement and their right to be safe, our neighborhoods not to be destroyed or vandalized. The actions of those who rioted and destroyed property did not reflect the common goals in the fight for justice, peace, and unity, and do not speak to the character of our city. As our city and communities continue to battle the impact of the COVID-19 pandemic, the destruction of property only adds to the burden of families and small businesses trying to recover emotionally and financially. As we move forward as a city we will respect everyone’s rights to truth, justice, and safety in the city that we call home.
CCA is a bulk electricity purchasing program for residents and small businesses. CCA uses group purchasing and competition to offer better electric rates, price stability and budget certainty, provide access to 100% renewable electricity and combat predatory practices of energy telemarketers and door-to-door sales.
Your electric bill has two main sections:
With a CCA you will still pay the delivery portion of your bill to National Grid and the supply will be paid to the company selected to serve the CCA. You will receive one bill from National Grid.
To get the benefits of CCA you must meet all of the following requirements:
If you meet these 4 criteria, you will automatically be included in the CCA. The CCA Program is compatible with budget billing, community solar and rooftop solar.
CCA is all about choice and you have the opportunity to opt-out. If you are automatically eligible to participate in CCA you will receive an opt-out letter with details on how to opt-out. You have 30 days to opt-out via mail, phone or online.
If you don’t opt-out within 30 days you will be switched to the CCA. You are still able to return to National Grid for your electric supply at any time without a penalty. It will take 1 to 2 billing cycles to return to National Grid.
Check the supply portion of your bill to see if it lists the name of a company other than National Grid (this is often found on the last page). If you receive two bills, you have already selected a supplier other than National Grid. If you are still not sure, contact us and we’ll help you.
Questions can be emailed to MEGA’s CCA team or by calling 518-533-5399.
Questions specific to the City of Albany can be emailed to the Department of Planning and Development, or by calling 518-465-6066.
Yes, you can opt-into the CCA, but if you signed a contract for a certain length of time there may be a fee to terminate that contract. To find out, call your supplier.
If you move to another community participating in CCA you are able to join that group for the remainder of the Program term.
CCA is about community choice and control over electricity supply. Municipal Electric and Gas Alliance (MEGA) creates a competitive bid process for electricity supply based on what the community desires. MEGA solicits multiple options from Energy Service Companies (ESCOs) and ultimately recommends an option to the community based on price and overall value. Some communities have requested a CCA supplied by 100% renewable electricity.
Yes. Even if your community does not select 100% renewable electricity, you can opt-up into 100% renewable electricity. If your community selects 100% renewable electricity, you can opt-down into a standard grid mix at a lower price.
Energy Services Companies (ESCOs) compete to win the business of the CCA by responding to a Request for Proposal (RFP).
For the most up-to-date schedules, locations, timing, directions and parking for each event please visit the Albany Events website.
Special Events Permits are issued by the City Clerk’s Office. Complete the Online Special Events Permit Application Form, or visit the City Clerk’s Licenses and Forms page to access a PDF copy.
For more information call 518-434-5090 or email the City Clerk’s Office.
The Tulip Festival is held in a large green park in the center of the city. Parking is available on nearby city streets, but please be prepared to walk a few blocks into the festival.
You must have a handicap hang tag or license plates. Enter the park via Thurlow Terrace; follow the road near the lake and park on the left side of the road.
The Tulip Bulb sale is organized by The Washington Park Conservancy. Please call 518-463-5846 for any questions.
Washington Park is a public park and visitors may visit any time at no charge.
There is no entrance fee for admission to the Tulip Festival.
No, we do not.
The event begins at 5 pm and ends at 8 pm.
Announcements to move to the rain location are made by 11 am the morning of Alive at Five. For up-to-date information, please call the Office of Special Events and Cultural Affairs at 518-434-2032 or check the Albany Events website.
Please send an electronic press kit (EPK) to the Entertainment email or mail a press kit to:City of Albany Office of Special Eventsc/o Entertainment Coordinator24 Eagle StreetCity Hall, 4th FloorAlbany, NY 12207
Each event has different requirements and requires an application. To access an application or more information, visit the Albany Events Vendor Information page.
In most circumstances, opening acts play from 5 to 6 pm and headliners take the stage around 6:30 pm.
Parking is located in surface lots and garages along Broadway. Access concert site via the Hudson River Way Pedestrian Bridge.
The Columbia Street Garage, which is equipped with elevators, is directly connected to the Hudson River Way Corning Preserve Parking lot (near the Riverfront Bar and Grille).
Parking is extremely limited (5 spots) on Quay Street near the Riverfront visitors building.
Why does a fire truck respond when I wanted an ambulance? Because firefighters can and do get there first, and time is critical in a medical emergency. Every Albany Fire fighter is cross-trained in Emergency Medical Services. What does that mean to you, a citizen phoning 911?
In the early days, fire stations were strategically located so the crews could quickly get to burning buildings. Obviously, time is an important aspect of firefighting, because flames can rapidly spread through a building. The ability to quickly respond to a fire provides more time to rescue people inside, and save property by suppressing the blaze in the early stages. It soon became apparent that the firefighter’s ability to "get there fast" could be used for other types of emergency response, such as heart attacks, strokes and trauma.
Every minute counts for someone who has experienced a heart attack, injury, or other life threatening illness. The heart and brain have a better chance of full recovery they receive oxygen and/or medications in a timely manner. After that, a person can suffer brain damage or worse. Our firefighters, many of them educated to the level of paramedic, can use life saving techniques including defibrillation and medications to help prevent death or permanent injury. These life saving techniques are much more effective if they can get to a patient within the first four minutes.
Each Albany Fire Station is part of a much larger, intricate dispatch system. The system is designed to provide adequate emergency coverage for the citizens who live and visit here, by carefully managing response resources. Fire stations are not isolated or randomly located. They are strategically positioned to provide the best coverage with the least expenditure of resources.
When you dial 911 for a medical emergency, expect an Albany fire truck. The expertise that they bring is truly lifesaving.
Firefighters ventilate smoke, superheated, poisonous, or explosive gases for safety and visibility. This allows firefighters to get inside the building to find and extinguish the fire, thereby reducing property damage. This also reduces the chance of a possible dangerous explosion. The environment inside a burning building is not like the movies portray it. Often firefighters cannot see their hands in front of their faces. They crawl to try and remain below smoke and heat and feel their way through the hostile environment. Reducing the smoke in the building allows more efficient rescue and extinguishment of the fire.
Firefighters work 24-hour shifts, because unlike police, firefighters cannot go out and perform training, inspections etc. during the nighttime. It would take more firefighters to cover 8 hour shifts. Firefighters at Albany work a 48 hour work week and the 24 hour shift allows this. This type of schedule is the most cost-effective work schedule to provide fire protection and is the most common.
Because the crews work a 24-hour shift, they must eat their lunch and dinner at the station. At times firefighters all eat the same meal, as a group. The crews pay for their food out of their own pockets. So, after the equipment is checked and the housework completed, one of the fire trucks may make a quick trip to the grocery store to purchase the food for the shift if necessary. All crews remain in service to respond to calls during this time and only crews with a store in their "first response territory" will be at the store. This ensures there is no delay in responding to calls.
Your Albany Fire Department is an "All hazard department." We do much more than fight fires. We respond to calls for medical aid, including illness/accidents at home and work, and injuries resulting from vehicle crashes. Other calls for emergency response involve hazardous materials releases, technical rescues, response to fire alarms and other calls for public assistance as well as maritime emergencies. We also work to educate the general public about fire safety.
Firefighters also spend much of their time:
When it is safe to do so, you should pull over to the right and stop until all emergency vehicles have safely passed. If you cannot safely maneuver to the right, simply stop and stay stopped so the vehicles can go around you safely. Depending on the emergency, multiple apparatus may be responding. Be sure to check for additional emergency vehicles prior to pulling back out into traffic.
Most modern smoke detectors will chirp to alert you the batteries are low, you should replace the batteries and test your detector. Detectors can be purchased at any hardware or large commercial department store.
Did you know your detector has a life span? Check it for an expiration date to ensure your safety.
We block traffic lanes for the safety of our personnel and our patients. Blocking extra lanes keep our personnel safe when they go back to our apparatus to get more equipment and help protect the victim we are trying to stabilize. Over 25 firefighters are killed or injured each year while working at incidents on streets and highways.
Albany Firefighters basically bring an emergency room to your house. Our crews have the ability to perform EKGs, start IVs, administer various medications, intubate patients and much more. Aside from trauma or stroke calls, it is better for us to treat and improve the patient’s condition prior to transporting to the emergency room.
Firefighters are very concerned about running over fire hoses because the hose can be damaged and any firefighter at the end of a nozzle will have the water interrupted and possibly cause injuries or death. Any hose that is driven over without protection has to be taken out of service and tested. Driving over a fire hose is prohibited and punishable with a fine, by City Code 197-7.
The Fire Department does not assist in rescuing animals. Citizens may contact Animal Control. The telephone number is 518-462-7107.
Training is provided by Albany Fire Department (AFD). We can assist you in organizing and conducting an orderly evacuation, and evaluating results with management of the facility. To schedule a Fire Drill contact AFD Fire Prevention Bureau at 518-447-7879.
You will need to get out of the house and then call 911 for the Fire Department from outside of the house or from a neighbor’s house. The use of a phone could cause the gas to ignite if you called from inside the house.
We recommend you change the batteries in your smoke detectors every 6 months, an easy way to remember is to change batteries when you reset your clock for daylight savings time.
Albany Fire Department is not equipped to fill fire extinguishers at this time. However, you can find local fire extinguisher businesses in the yellow pages to refill them.
No, City ordinance prohibits outside burning leaves within the City limits.
Any recreational fire must be in a wire, steel, concrete, brick or other fireproof enclosure. It must be continuously under the care of a competent adult from the time it is kindled to the time it is extinguished. It must be at least 25 feet away from any structure constructed completely or partially of wood and it cannot be within 10 feet of any type of structure.
At no time may you burn garbage or any material that produces noxious odors.
Yes, citizens can request to ride along on a fire engine. For more information contact the Training and Education Division at 518-447-7879.
Fire Engines and Ladder Trucks are supported by taxpayer revenues and there is no charge for these pieces of equipment.
For information on the requirements and hiring process, please visit the Join the Albany Fire Department website.
The Albany Fire Department does not own, nor is it responsible for the maintenance of fire hydrants. All questions concerning fire hydrants should be made to the Albany Water Department at 518-434-5316. If you have a hydrant near your property please ensure it is shoveled during the winter. Quick accessibility to a fire hydrant could save your life or the life of a neighbor.
The City of Albany provides resident with a blue bin for all recyclables.
The City of Albany uses the "Single Stream" method of recycling. Single Stream is where all recyclables such as glass, metal and plastic containers, paper, cardboard, milk carton and juice containers all go in one bin. All of these items should be placed loosely in the bin. No sorting necessary! It’s recycling made easy.
Yard waste for City collection must be placed in a biodegradable paper bag and placed curbside the evening prior to your collection day. Grass and leaves only. No dirt or stones. Branches must be bundled and tied together and should not exceed 4 feet and 4 inches long. Yard waste will not be collected unless it is placed in a paper biodegradable bag. Absolutely no plastic bags.
All appliances should be placed curbside on the regular collection day. When placing a refrigerator curbside, please remove all doors and place doors at the curb.
If a building has a commercial unit in it or the property has more than 4 units it is deemed a commercial space and thus the building owner must provide a private hauler for trash and recycling for the entire building.
The private hauler is responsible for providing a separate receptacle for the purpose of recycling as stated in City Code 313-16. Failure to provide recycling to their tenants can result in a $325 fine.
Residential construction debris will be picked up as long as the following is adhered to:
No. Trash and recycling can only be placed curbside the evening prior to your scheduled pickup day, no earlier than 4:30 pm and no later then 12:01 am. Any items placed curbside earlier or later than the above stated time will result in a fine being issued. The amount of the fine may be up to $650 for violating the City Code. An additional bill will be issued for the cost of removal of the illegal debris.
If you are moving out of your home we encourage you to plan ahead and put a reasonable amount of trash out weekly or to expedite the removal you may hire a private hauler to remove the trash.
No. Trash and recycling can only be placed curbside the evening prior to your scheduled pickup day, no earlier than 4:30 pm and no later then 12:01 am. Any items placed curbside earlier or later than the above stated time will result in a fine being issued. The amount of the fine may be up to $650 for violating the City Code. An additional bill will be issued for the cost of removal of the illegal debris. If you’re going to be on vacation on your scheduled collection day we encourage you to ask a neighbor, friend or family member to place your trash out within these time limits.
No. All holidays will have normal trash and recycling pickup.
All residents, not just homeowners are responsible to maintain their property and the adjoining public ways free of litter and debris, excessive accumulation of animal waste, overgrowth, undergrowth and weeds. Failure to do so will result in the City, after proper notice is given, cleaning the property and billing the homeowner for the cost of the cleanup. An additional fine may be issued up to $650 for violating City Code 313-51.1.
The Department of General Services is responsible for all street sweeping in the City of Albany. All streets are cleaned on a weekly schedule, weather permitting. Any cars that don’t adhere to the no parking signs will be ticketed.
The City of Albany sponsors several free household hazardous waste and electronics drop off days throughout the year. For more information please call 518-434-2489 or visit the Albany Recycles website.
It is the responsibility of all property owners and/or residents to remove snow and ice from the sidewalks adjacent to their property within 24 hours of the end of a snowstorm. In no event shall snow, by anyone, be shoveled, plowed or snow blown into the City streets, carriageways, or crosswalks for removal. Shoveled paths should be wide enough for a wheel chair to pass through. Failure to remove the snow from the sidewalk can result in the City cleaning the sidewalk and the homeowner being billed for the removal as per City Code 323-21/22.
Residents who receive City sanitation services (residential properties with 1 to 4 units) can put out items at the curb after 4:30 pm the night before their scheduled pick-up day. The trash must be manageable by one person, and trash containers must be 50 gallons or less. If a resident has a need to put out excessive trash they should contact the Department of General Services.
A number of Department of General Services crews work to pick up trash, single stream recycling, and yard waste from the curb. Yard waste must be bundled or contained in biodegradable bags. For more information on what materials can be included in recycling, view the Single Stream Recycling Materials (PDF).
No. Due to a New York State law, electronics are no longer eligible for curbside pick up. Residents have several options, including our recycling events or dropping off electronics at the Department of General Services between the hours of 8 am and 4:30 pm, Monday through Friday, and showing proof of residency. For more information about how to get rid of electronics, visit the Albany Recycles Electronics Recycling page.
Residents can request cleanup supplies by contacting the Community Relations Coordinator by calling 518-434-5822 at least one week in advance of the cleanup event. Available supplies include:
Supply availability may vary on days with multiple events. Please contact the Department of General Services as early as possible to reserve tools and schedule drop off and pick up.
To host a special event, residents must contact the City Clerk’s Office and fill out a special event permit application. If the tent or grill is being requested, residents must note that on their permit application.
For more information, visit the Special Events Permits page.
Residents can pick up 30 gallons of compost and mulch from the Department of General Services for free. Woodchips and topsoil are available for purchase. Organizations interested in requesting City mulch or compost for a community project on city property should email the Community Relations Coordinator at least one week in advance of the event.
Residents interested in street trees can take advantage of a 50-50 program in which the Department of General Services covers half of the cost of planting a tree adjacent to residential property. For more information about this program, call 518-434-2489 or email General Services.
The first step to City employment is checking the announcements for job openings and examinations. Announcements are available in the jobs portal, at City Hall Room 301, at all public libraries, and at 125 other locations in the community.
The next step is filling out an application for the job openings or exams you think match your interests and qualifications. Application forms are available at City Hall, Room 301. As you complete the application, make sure that you pay close attention to the minimum qualifications for the job category. Describe the areas of your experience or education that show you meet those requirements. In the application review process, analysts will match the experience and training on your application with the requirements stated on the announcement to determine if you qualify for the exam or job opening.
No. For some job categories, all candidates who meet the requirements for appointment (“minimum qualifications”) are eligible for consideration by the hiring department without an examination. For a small number of jobs there are no experience or education requirements. But for most job categories, candidates who meet the minimum requirements are ranked by means of an examination. The department then makes its choice from the people at the top of the “eligible list.”
Postings for job openings and exam announcements offer a wealth of information about jobs and their requirements. They describe the duties of the job. The “minimum qualifications” list the experience or education needed to be approved for the exam or considered for the job opening. In addition, the exam announcement includes the exam’s “scope,” a description of the topics to be tested, the type(s) of exam – there may be more than one part – and the weight given to each part.
If the analyst determines that the combination of education and experience you described on your application doesn’t meet the minimum qualifications, you will get a letter from the City. You will be given a chance to submit more information or clarify what you told us before. If you did not tell us about all your relevant experience or education the first time, this is your opportunity. What happens if I don’t meet the minimum qualifications for the exam?
Admittance letters are sent out 10-14 days before the exam date. If you have not received your admittance letter by the Wednesday before the exam date, you should call Personnel at 434-5049.
No. The City of Albany may choose to exercise a “residency preference” in hiring. That means that the names of City residents will be sent to departments for consideration first, and the names of non-residents only if there are not enough residents available to fill the positions.
Firefighting is an inherently dangerous job but we pride ourselves on having top quality gear and excellent training. Everything we do is done as a team. Our goal is always to accomplish our mission while keeping our firefighters as safe as possible.
Albany firefighters work 24 hour shifts followed by 72 hours off.
Your Albany Fire Department is an “All hazard department”. We do much more than fight fires. We respond to calls for medical aid, including illness/accidents at home and work, and injuries resulting from vehicle crashes. Other calls for emergency response involve hazardous materials releases, technical rescues, response to fire alarms and other calls for public assistance as well as maritime emergencies. We also work to educate the general public about fire safety. Firefighters also spend much of their time maintaining equipment, doing routine public safety inspections for businesses and rental housing, training for all types of emergency responses and filling out the reports and paperwork associated with these activities.
The next written exam will take place on Saturday, May 1, 2021. Applications must be submitted through jobs.albanyny.gov no later than 11:59 p.m. Monday, March 29, 2021. Exams are held based on the needs of the Albany Fire Department and is set by the Department of Civil Service.
The current starting salary for a firefighter/EMT is $44,608 with annual “step increases” until reaching “top grade”. Top grade firefighter EMT salary is $68,625. There is also opportunity to advance to a higher rank or become a paramedic.
Please see the “prepare” page to see a list of EMT training providers. Do not wait until you get your civil service exam test results before signing up.
Candidates must have been legal residents of Albany, Columbia, Greene, Rensselaer, Saratoga, Schoharie or Schenectady County for at least thirty (30) days immediately preceding the date of the written examination. ***RESIDENCY PREFERENCE FOR APPOINTMENT*** (ALLOWED FOR UNDER SECTION 23.4-a OF NEW YORK STATE CIVIL SERVICE LAW & CITY OF ALBANY LOCAL CIVIL SERVICE RULE VII) 1. Preference in appointment may be given to successful candidates who have been legal residents of the City of Albany for at least thirty (30) days immediately preceding the date of the written exam. 2. When preference in certification is given to residents of the City of Albany, in order to be included in certification as a resident of such municipality, an eligible candidate must be a legal resident on the date of the examination and must be a legal resident of the City of Albany at the time of certification and at the time of appointment.
The Albany Police Department is a full-service, 24-hour police department with three 8 hour shifts. Employees, both sworn and non-sworn work 8:00 a.m. to 4:00 p.m., 4:00 p.m. to 12:00 a.m. or 12:00 a.m. to 8:00 a.m. Employees on special assignments may have flexible or different hours depending on their role at the department.
Police Officers working in the patrol division have a rotating schedule. Patrol Officers work five shifts and then have two days off for a two week period. The next week, they work four shifts and then have two days off allowing your days off to change on a consistent basis. Other employees of the department may have a set or different schedule depending on their position or needs of the department.
APD candidates must be at least nineteen (19) years of age on or before May 15, 2021, to be admitted to the written test. Eligibility for appointment as a police officer begins when the candidate reaches age 20. Candidates who reach their 35th birthday on or before the date of the written examination are not qualified. EXCEPTION: Candidates may have a period of military duty or terminal leave up to six (6) years.
Effective July 24, 2013, a valid NYS Driver’s License is required at the time of appointment and for the duration of employment.
By the date of appointment, candidates must be a high school graduate or hold an equivalency diploma issued by an educational department of any state in the US or hold a comparable diploma issued by any commonwealth, territory or possession of the US or by the Canal Zone or hold a report from the United States Armed Forces certifying successful completion of the tests of general educational development, high school level.
The New York State Civil Service Exam for Police Officers is typically administered every two years. The next exam is scheduled for May 15, 2021. Apply to take the exam.
Email a recruitment officer for more information.
Candidates must be at least 19 years old on or before the test date to be admitted to the written test. Pursuant to New York State Civil Service Law Section 58.1 (a), applicants for examination may be no “more than thirty-five years and zero days of age as of the date when the applicant takes the written examination, provided, however, that time spent on military duty or terminal leave, not exceeding a total of six years, shall be subtracted from the age of any applicant who has passed his thirty-fifth birthday as provided in subdivision 10-a of section 243 of the military law.” A full list of requirement can be seen on the exam announcement.
As a police recruit, your salary will be $46,030 and will go to $53,354 upon graduating the police academy. You’ll receive increases for five years until you reach the Police Officer Grade IV which is $66,692. Albany police officers are also compensated in overtime pay for various aspects of their job. There is also promotional opportunity throughout your career to advance in rank which comes with an increase in salary.
Residency in the City of Albany is not required; however, preference in appointment may be given to candidates who have been legal residents of the City of Albany for at least 30 days immediately preceding the date of the written exam. As recently as our current academy class we have hired residents of the county and surrounding areas.
The Law Department of the City of Albany handles the following:
The Law Department of the City of Albany does not handle the following:
If you have a complaint against the City, or wish to seek reimbursement from the City, you need to serve a Notice of Claim with the City.
No. Even if it is determined that liability exists on the part of the City of Albany, the Law Department must still seek approval from the Board of Estimate and Apportionment before a claimant may be reimbursed.
A "Notice of Claim" is a notice to the City of Albany of your claim against the City. The contents of a notice of claim are set forth in the New York General Municipal Law § 50-e (2). A Notice of Claim must include:
The notice of claim shall not state the damages the claimant deems himself/herself entitled to.
According to New York General Municipal Law § 50-e (1)(a), a notice of claim must be served within 90 days from the date when the claim arose.
A notice of claim must be served within the 90 day statutory period by delivering a copy personally, or by registered or certified mail to:Corporation Counsel24 Eagle StreetRoom 106Albany, NY 12207
There is no fee or cost to serve a Notice of Claim.
To get a copy of the Notice of Claim form, you can do any of the following:
After the filing of a Notice of Claim, the City of Albany conducts an investigation into the facts alleged in the Notice of Claim. Once an investigation is completed, an attorney is assigned to assess the legal liability of the City.
The City of Albany usually takes 6 to 8 weeks to fully investigate the facts and circumstances surrounding a Notice of Claim. If there are complex issues of fact and/or law, however, it may take longer.
In the event that it is determined that there is no liability on the part of the City of Albany, the individual who filed the Notice of Claim will be notified via mail.
If, after a full investigation, it is determined that the City of Albany is liable for the loss set forth in the Notice of Claim, a letter will be mailed indicating this fact, and a settlement proposal will be made. After such settlement proposal is made, and is accepted by the claimant, the settlement is submitted to the Board of Estimate and Apportionment to approve such agreement.
Complaint forms may be obtained at any Albany Police Station, as well as:
When a complaint is made, it must be proven with credible evidence. The complaint should provide as much information as possible to assist in the investigation. Names of witnesses, addresses and phone numbers can be helpful and should be considered an important part of the complaint. Also, police officers’ names, descriptions, or badge numbers should be included when possible. Dates, times, and incident numbers also aide in investigating complaints.
There is a space on the form to indicate who assisted in making the complaint if needed. You can also come to the Office of Professional Standards, located at:165 Henry Johnson BoulevardAlbany, NY 12210
Come in between 8:30 am and 4:30 pm. Monday through Friday for assistance.
Anyone who feels that he or she has been the victim of or witness to inappropriate police behavior should file a complaint that will result in an investigation of the incident.
No. The Office of Professional Standards does not interfere in on-going criminal or violation cases. We will investigate complaints of improper or false arrest but can not enter into any agreements regarding dismissal of charges.
Stormwater is water from rain or melting snow that doesn’t soak into the ground but runs off into waterways. It flows from rooftops, over paved areas and bare soil, and through sloped lawns while picking up a variety of materials on its way. As it flows, stormwater runoff collects and transports:
In some areas of the city, this pollutant heavy runoff is discharged untreated directly into our streams and rivers through the separate storm sewer system.
In the City of Albany, green infrastructure systems are being implemented to establish or mimic natural processes in order to slow down and capture stormwater before it has a chance to reach sewers or areas prone to flooding downstream as runoff. Visit our Green Infrastructure page to learn more about Albany’s projects.
Polluted runoff degrades our lakes, rivers, wetlands and other waterways. Transported soil clouds the waterways and interferes with the habitat of fish and plant life. Nutrients such as phosphorus and nitrogen can promote the overgrowth of algae, deplete oxygen in the waterway and be harmful to other aquatic life.
Toxic chemicals from automobiles, sediment from construction activities and careless application of pesticides, herbicides and fertilizers threaten the health of the receiving waterway and can kill fish and other aquatic life. Bacteria from animal wastes and illicit connections to sewerage systems can make nearby lakes and bays unsafe for wading, swimming and other recreational activities.
Most pollution can be prevented before it ever enters the sewer system or the waters themselves. By taking some precautionary steps, we can do a great deal to help clean up our waterways. For helpful tips, informational brochures and more, visit the Stormwater Management page.
To view additional information on stormwater or to view any of the City of Albany’s MS4 Annual Reports, visit the Stormwater Coalition of Albany County website. Once you are on the site, select the "Stormwater Coalition" tab.
To find out more information about the City’s stormwater program or report an illegal dumping, please contact our stormwater coordinator at 518-434-5300.
Each copy is $10, or $22 for a genealogy record. Payment is accepted in the form of a certified bank’s check or money order payable to the City of Albany. Credit cards are accepted, but an additional fee of $6 is charged. Cash can only be accepted in person at our office, not through the mail.
Please review the eligibility for obtaining records in the City of Albany on our Birth Records page, Death Records page, and our Genealogy page. Requests are rejected without acceptable identification; for more information visit the Acceptable Identification page.
Vital Statistics provides immediate assistance to those making requests in person. Other requests:
Note: Processing times are approximate and may vary with current workload, as well as circumstances beyond our control.
For events in one of the 5 boroughs of New York City (Manhattan, Brooklyn, Queens, Bronx or Staten Island), please visit the New York City Department of Health and Mental Hygiene.
Records may be obtained from the local registrar of the city where the event took place. You can also search for records from the New York State Department of Health.
These records are obtained through the Vital Statistics office in the state or area the event occurred. A complete listing of all state offices is available online at the National Center for Health Statistics. For more information visit the National Archives Vital Records page.
NY State Department of Health Vital Records Section operates the Adoption Information Registry. This registry helps the adoptee, born in New York State, obtain available non-identifying information about their birth parents and enables the reunion of registered the adoptee with their birth parents and biological siblings. Finally, the Adoption Information Registry provides a place for birth parents to file medical information updates, which may be shared with the registered adoptee.
The cost of trash collection is becoming more and more expensive, and room for waste is becoming limited in the City’s landfill. Therefore, for the past 4 years, the City imposed a waste collection fee on 2 to 4 unit properties (formerly $180, and now $90 per unit). This fee, coupled with other cost-saving measures by the City, offsets some of those costs.
In 2018, the Albany Common Council decided to reduce this fee (to $90), but to extend it to all residential properties in the City, including single family residences.
Properties with more than four units and commercial properties are already required to provide for their own trash pick-up, which is why they have been left out of the program.
The City uses information from its own property databases, tax records and New York State databases to generate a list of all residential properties in the City. We then eliminated everyone from that list who would be eligible for an exemption based on the information we had at hand.
Starting in 2021, the WCF will be billed on your January property tax bill. You will see a charge listed as “2021 Waste Coll” with a charge of $90 per unit. If you were exempt from the charge in 2020, you were not billed on your 2021 tax bill. If you were charged the WCF on your bill, but believe you should be exempt, contact our office by email or call us at 518-434-5036 to request an exemption application. The program is expires annually, unless renewed by the Common Council.
If you have questions about the Waste Collection Fee, you may email us. You may also contact the Treasurer’s office at 518-434-5036, or the Department of Buildings and Regulatory Compliance at 518-434-5995, if you have any questions about your Residential Occupancy Permit (ROP) or status of vacancy.
The fee will be paid to the City of Albany.
This is a yearly fee that is renewed annually by the Albany Common Council.
There are 4 exemptions to the fee. If the fee was placed on your tax bill, it will be up to you to apply for one or more of these exemptions using the Waste Collection Fee Exemption Application. This application will be included with your initial notice or upon request from the Treasurer’s office. You may email or call the Treasurer’s Office at 518-434-5036.
Unfortunately, the administrative costs providing and overseeing a per-month fee option were determined to be prohibitive and so the fee applies to all units occupied as residential units at any time in the year for which the fee applies.
If you applied for, or were deemed exempt in 2020, you were not billed on your tax bill in 2021. If you believe you are exempt for 2021, You must apply for an exemption through the City Treasurer’s Office. The application is available upon request by email or by calling 518-434-5036 or by downloading it here. . This application will tell you what documents you need to submit as proof of your entitlement for an exemption.
If you believe that you are entitled to an exemption from the WCF in 2021, you must submit a completed Waste Collection Fee Exemption Application to the Treasurer’s office by June 1, 2021. The City, through the Department of Buildings and Regulatory Compliance, will work with you to help you prove your entitlement. The following is a list of documents which we suggest you submit along with your Waste Collection Fee Exemption Application.
If you do not own the property, please contact the Assessor’s office at 518-434-5155 or email us, so that the change in ownership status can be addressed. Email is preferred. Once the change is in ownership is verified, the bill can be changed to reflect proper ownership. (When properties in New York State are sold, it can take several weeks for the change in ownership to be applied to the New York State Real Property Database.)
Applications must be submitted to the Treasurer’s office by email, by mail or in person at:City HallRoom 110Albany, NY 12207
You will be notified by the City once we have determined whether you qualify for the exemption. Once your exemption has been granted, you will not have to do anything further; the City will apply the exemption.
Once an exemption from this fee is granted, it will last for so long as the grounds for the exemption still exist. If the situation at the property changes (e.g., the Assessor’s Office determines you no longer qualify as low income, or you apply for an Residential Occupancy Permit (ROP) for a unit that was previously exempt) the trash fee will be assessed.
After you receive a denial you may appeal the City’s determination to the Albany Zoning Board of Appeals. You will also have an opportunity to amend your application with additional documentation, correct your application, or correct our decision if you feel the City misinterpreted something in your application denying your application. In order to help with your appeal and prevent error, exemption application denials will include an explanation for the denial.
If you do not pay your property tax bill (which now includes your WCF bill) in full by the due date, you will be charged a late fee of 4% in the month of February, and then 1% per month thereafter.
Additionally, if you are not in compliance with the waste collection regulations, you may liable for illegal trash fees which will be levied by the Department of General Services and may be as much as $325 for each incident. (see Albany City Code § 313-7 for more information).
You do. Under Albany City Code, the property owner owns and is responsible for maintaining the water service from the City-owned water main to the point of entry into the property. However, as a courtesy, under our current policies, the Water Department will repair that portion of your water service from the City main to (but not including) the curb box, the valve used to control water flow into your building.
The property owner is responsible for the remainder of the service line from the curb box to the point of entry into the building.
Sometimes. Depending upon time and available resources, and solely at the discretion of the Water Department, the Department may agree to make repairs, once a consent form has been properly executed between the property owner and the City. The property owner will be billed a flat rate depending on the size of the service.
We do. Our restoration crew will repair or replace sidewalks, driveways or streets damaged during a Water Department excavation. We will use only standard City of Albany restoration materials, however, which includes concrete, asphalt and red brick. Any special concrete, slate retaining walls, steps, custom landscaping or other structures within the City’s right-of-way or easement will be the responsibility of the property owner.
Yes, we will replace it, once. Our policy is that all lawn areas damaged during our excavations will be restored using standard City of Albany topsoil and seed. We cannot install sod or any other special landscape materials. It is important to remember that the property owner is responsible to water and maintain the lawn once the restoration is complete. The Water Department cannot return to replant the lawn if it has not been properly watered and maintained.
The first thing to do is to call the Water Department at 518-434-5300. We will check your computerized service history to see if there has been a change in your usage.
We also will be happy to send an inspector to your home to check for leaks or other problems that might be causing a high water bill. This is a free service. Although we cannot fix an internal plumbing problem, we can often identify the problem and advise you on what should be done.
55 miles of Albany’s 376 miles of water mains were installed in the mid-19th century. However, some of the mains may even be older, with some cast iron mains possibly installed in 1813. If true, Albany would have the oldest functioning cast iron pipe in the western hemisphere.
Incidentally, all of the water mains in the City originally were hollowed-out tree trunks, many installed in the 1700s. Although unlikely, there is a very remote, outside chance that somewhere beneath some of the oldest parts of our City, a functioning wooden water main remains.
There is a direct correlation between the number of breaks and the amount of snow cover. It seems that a good layer of snow cover actually helps to insulate underground water pipes and reduces damaging frost penetration into the soil. So, snow is not only good for the ski business, it’s good for the water business as well.
Sewer charges have been included on Albany water bills for the last two decades. We must charge for sewer use because all of the waste is treated by Albany County at its wastewater treatment plants. The county bills us for treating the waste, and we must recover this cost from property owners.
Back in the 1970s, it was determined that the fairest way to assess sewer charges was to base them on the amount of water used by our customers since most of our customers generate waste in their daily lives, and that waste ends up in our sewer system. Because we have a combined storm and sanitary sewer system, wastewater, whether it is from a household toilet or lawn sprinkler, will end up in the sewer system. The more effluent that goes through the county sewage treatment plants, the more the City is charged for processing that effluent.
Vacant property in Albany is charged a per-foot rate for access to water and sewer service. Even though the property may not be connected to the water system, water and sewer pipelines still run along the vacant property, and still require maintenance by the Albany Water Department.
The Albany Water Department maintains water and sewer infrastructure throughout the City, which is considered a shared community resource. Albany Water Customer’s water and sewer bills pay for needed system improvements, as well as daily operation and maintenance. As a vacant property owner, you have the availability to access the water and sewer system, and therefore have an annual fee associated with that access. In addition, the city has a combined sewer system where both sanitary wastewater and stormwater are collected and treated before discharged to the Hudson River. Precipitation and runoff from the vacant property enters the combined sewer system and there is a cost to collect, transport and treat this flow as well.
A vacant lot is charged $2.46 per front foot, per year for water, and the same amount for sewer. More information about rates and the current rate structure can be found on our Water and Sewer Rates page. If an owner of a vacant property also owns an adjacent property with a water meter, the two properties can be combined to eliminate the water and sewer fee for the vacant property. A water and sewer fee for a vacant property can also be eliminated if the vacant property is declared undevelopable by the City’s Assessment office.
Unfortunately, we cannot allow access to any reservoir or other Water Department facility by unauthorized individuals at any time.
The one and only time that Albany issued water restrictions for residents was during the great Northeast drought of 1965 to 1966, when the reservoir had dropped to 30% of capacity. Never before, or since, have restrictions been required in the City of Albany.
Although we have an abundant supply of pure and wholesome drinking water, we do not have a license to waste. We must all practice water conservation in order to preserve our precious resource. Call the Water Department at 518-434-5300 for ways you can conserve water and also lower your water bill.
Yes, it is. In 2003, Albany drinking water was judged the best tasting surface (reservoir) drinking water in New York State during competition at the New York State Fair.
Yes, it is. Most old cities-such as Albany-have hidden leaks in their aging underground pipes. Some municipalities hire firms, at a great expense, to check for leaks. Albany had a better idea. Using high-tech computerized leak detection equipment, purchased as part of Mayor Jennings’ efforts to modernize the Water Department, we are surveying every water main in the City to identify hidden leaks.
More than 25% of the City’s 670 streets have been checked, and 52 hidden leaks have been found and repaired.
Yes, it is correct. The average cost of water in Albany is lower than in any other Capital District community. And, we are striving to continue that record, while still providing the best tasting and purest water for our customers.
The effect was immediate and far-reaching. After the attack, all Water Department facilities were locked down. The security guard force more than tripled, with round the clock coverage instituted at all installations.
Video surveillance cameras, motion detectors, and other high-tech security measures were put in place to ensure that your water supply is safe and secure. The Water Department works closely with the Albany Police Department, New York State Police, and Federal Bureau of Investigation as well.
Rensselaer Lake, also known as Six Mile Water Works, is located on Fuller Road, six miles from downtown Albany. That’s as close as we can come to learning the source of its name.
Six Mile Water Works is under the jurisdiction of the Water Department and is being studied as a potential emergency water supply for the City. Six Mile Water Works was built by the City of Albany in 1851 for use as the City’s first public water supply reservoir. A dam was built where three streams united, covering 40 acres of Pine Barrens. The 200 million gallon reservoir supplied the City with water from 1851 until the mid-1920s. Water was conveyed via a five-foot underground brick conduit to the City’s Bleecker Reservoir, located where Bleecker Stadium now stands.
Remnants of the egg-shaped, four-mile long conduit remain intact today in various sections along its path. So, the next time you are driving along Manning Boulevard between Washington Avenue and Central Avenue, give a thought to the large conduit six feet below, which once provided this City with drinking water.
The Workforce Investment Act requires a “One-Stop” Delivery System where more than 24 state and local agency partners are tasked with delivering a universally accessible, integrated system of labor market information and education/training programs.
Labor market information
Job search assistance (resumes, interviewing)
Employee search assistance (for employers)
Resource library (including computers)
Free office resources (telephone, fax, photocopier)
Unemployment Insurance claims can be filed on-line by follow these instructions or call 1-888-209-8124.