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1. How do I apply for a job opening or exam with the City of Albany?
2. How do I apply for more than one job or exam?
3. Do all applicants take an exam?
4. How do I find out about the job duties, requirements and type of examination?
5. Can I apply for an exam even if it hasn’t been announced?
6. What happens to applications for job openings and examinations that are submitted after the deadline?
7. What happens if I don’t meet the minimum qualifications for the exam?
8. When are letters admitting candidates to the exams sent out?
9. Must I live within the City limits to apply for a job with the City of Albany?

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1. What areas in the City of Albany are eligible for the Home Acquisition Program (HAP)?
2. What areas in the City of Albany are eligible for the Tenant Assistance Rehabilitation Program (TARP)?
3. What areas in the City of Albany are eligible for the Homeowners Assistance Program (HOAP)?
4. Can I use my own contractor to do the work?
5. If I use Tenant Assistance Rehabilitation Program (TARP) funds, why do my tenants have to submit income information? They don't own the house.
6. Can I rent to Section 8 tenants?
7. How long do I have to reside in the property for the Home Acquisition Program (HAP)?

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1. Where may I obtain exemption application forms and when must they be filed?
2. How do I challenge my assessment?
3. When does my assessment change?
4. Can I view Assessor's tax maps?

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1. Can I submit my completed paperwork at your office?
2. How long does it take for my permit application to be approved?
3. How do I register for a Residential Occupancy Permit (ROP)?
4. I received a Stop Work Order (SWO), what do I do now?
5. I applied for a building permit, what happens next and can I start the work now?
6. I received an Unsafe/Unfit (USUF) Order, what do I do now?
7. What is the difference between a Change of Use & a Change of Tenant Permit and when is one needed?

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1. What documents are needed to obtain a marriage license?
2. What time are marriage licenses issued?
3. When can I get married?
4. Is a blood test required for a marriage license in the State of New York?
5. Where are marriage licenses kept on file?
6. Do I get my birth certificate from the City Clerk’s Office?
7. Where do I get my Certificate of Residency?
8. Can I obtain my divorce documents at the City Clerks Office?
9. Where did Animal Control move to?
10. Where should I make taxi complaints?
11. Where is the Family Court?

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1. What is the usual amount of time to get exam results back?
2. Do I get extra points on an exam if I am a veteran?
3. Can I review my exam results?
4. What is an “eligible list?”
5. How long is an eligible list used for hiring?
6. Can the public see eligible lists?
7. Must I take a test again when the list expires?

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1. How do I prepare for the exam? What do I study?
2. Do you have a policy for alternate examination dates?
3. What is provisional appointment?
4. What are “Promotional” and “Open-Competitive” exams?
5. What kinds of exams are there?

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1. Albany Common Council Statement on Saturday’s Events

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1. What is Community Choice Aggregation (CCA)?
2. What happens with my current utility?
3. Can I participate?
4. What if I don’t want to participate in the CCA?
5. What if I don’t opt-out within 30 days?
6. How do I know if National Grid is my electric supplier?
7. Can I join (opt-into) the CCA if I already selected a supply company other than National Grid?
8. What if I move?
9. Where does the electricity come from?
10. Can I get renewable electricity through the CCA?
11. What electric suppliers serve CCAs?

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1. Where should I look for the most up to date information on Albany events?
2. How do I host a special event in a city park or facility?
3. Where do I park for the Tulip Festival?
4. Where is handicap parking for tulip festival?
5. When do tulip bulbs go on sale?
6. Can I see the tulips before or after the Tulip Festival?
7. Is there an entrance fee?
8. Do you rent the stage?
9. What time does Alive at Five start?
10. When will I know if Alive at Five has been moved to the rain location?
11. How do I apply to perform at an event?
12. How do I apply to be a vendor?
13. What time does the headliner go on for Alive at Five?
14. Where do I park for Albany Riverfront Park?
15. Where is handicap parking for Albany Riverfront Park?

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1. Why does a fire truck come when you call for an ambulance?
2. Why does the Fire Department bring the fire engine just for a simple inspection?
3. Why do firefighters break out windows and cut holes in roof during a fire?
4. Why do firefighters work 24-hour shifts?
5. Why do we see fire department crews at the store?
6. What responsibilities do firefighters have other than fighting fires?
7. What should I do when I see or hear an emergency vehicle coming towards me when I'm driving?
8. My smoke detector or Carbon Monoxide detector is chirping, what does that mean?
9. Why do you block traffic lanes at auto accidents, sometimes more lanes than necessary?
10. Why do fire trucks stay at a medical emergency after the ambulance has arrived?
11. Why am I not supposed to drive over a fire hose?
12. Can you get my cat out of a tree?
13. How do I schedule a Fire Drill?
14. What if I smell gas in my home?
15. How often should I change the batteries in my smoke detectors?
16. Does the Fire Department fill fire extinguishers?
17. Can I burn leaves in my yard?
18. Can I have recreational fire in my backyard?
19. Can I ride along with the Fire Department?
20. How much does a Fire Truck cost responding to a fire?
21. How do I become an Albany Firefighter?
22. How do I get my hydrant painted/serviced?

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1. What goes in the recycling bin (blue bin)?
2. What day can yard waste be put out?
3. Is there a special day to place out appliances?
4. What is the policy with a property that has commercial space on the bottom floor and apartment(s) above that space; does the City pick up the refuse for them?
5. If a property is deemed to be commercial and has a separate hauler, how do they go about recycling?
6. How do you dispose of residential construction debris?
7. I’m moving out of my home on Tuesday but my trash pickup is not until Friday morning. Can I make special arrangements to have my items picked up on Wednesday?
8. My trash and recycling is collected on Monday morning but I’m leaving on vacation Saturday morning. Can I place my trash curbside before I leave?
9. If there is a holiday does the trash day change?
10. Who is responsible for maintaining the sidewalk and right-of-ways in front of my house?
11. Who is responsible for street cleaning?
12. How do you dispose of hazardous waste and electronics?
13. Who is responsible for shoveling the sidewalk in front of my property?
14. How much trash can I put out?
15. What can I put out for trash pick up?
16. Can I put electronics out for pick up?
17. How can I get cleanup supplies for my event?
18. How can I request a tent and/or the grill?
19. How can I get mulch or compost?
20. How can I get a tree planted next to my house?

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1. How do I apply for a job opening or exam with the City of Albany?
2. How do I apply for more than one job or exam?
3. Do all applicants take an exam?
4. How do I find out about the job duties, requirements and type of examination?
5. Can I apply for an exam even if it hasn’t been announced?
6. What happens to applications for job openings and examinations that are submitted after the deadline?
7. What happens if I don’t meet the minimum qualifications for the exam?
8. When are letters admitting candidates to the exams sent out?
9. Must I live within the City limits to apply for a job with the City of Albany?
10. How do I prepare for the exam? What do I study?
11. Do you have a policy for alternate examination dates?
12. What is provisional appointment?
13. What are “Promotional” and “Open-Competitive” exams?
14. What kinds of exams are there?

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1. What does the Law Department of the City of Albany handle?
2. What do I do if I have a complaint against the City of Albany, or if I want to seek reimbursement from the City?
3. Does the City of Albany award reimbursement in every case?
4. What is a Notice of Claim?
5. How long do I have to serve a Notice of Claim?
6. How do I serve a Notice of Claim?
7. Are there any costs involved with filing a Notice of Claim?
8. Where can I get a Notice of Claim form?
9. After I file a Notice of Claim, what is the process?
10. Approximately how long does it take for the City of Albany to respond to a Notice of Claim?
11. What happens if it is determined that there is no liability on the part of the City of Albany?
12. What is “prior written notice?"
13. What happens if it is determined that the City of Albany is liable for my loss, as is detailed in the Notice of Claim?

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1. Where can I go to file a complaint?
2. What information do I need to file a complaint?
3. What if I need assistance in filling out the complaint form?
4. Who can make a complaint?
5. Can the Office of Professional Standards get my charges dropped?

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1. What is stormwater?
2. Why should we care?
3. What can we do to help?
4. Where can I find more information?

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1. What is the fee for a certified copy of a birth or death record?
2. Who is eligible to obtain a birth or death certificate copy?
3. How long will it take to get the certified copy from Vital Statistics?
4. Where do I obtain a birth or death record for someone born in New York City?
5. Where do I obtain a birth or death record for someone in New York State, but not in the City of Albany or New York City?
6. How do I get a birth or death record outside of New York State?
7. Where can I obtain information from my birth record if I am adopted?

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1. Why is the fee being charged on only residential properties of less than four units?
2. How will it be determined who will have to pay the fee?
3. How do I know if I will be charged the fee?
4. Who will the fee be paid to?
5. How long will I have to pay the fee for?
6. Are there any exemptions to the program?
7. What if my residential unit will only be occupied for part of the year, may the fee be charged on a monthly basis?
8. I think I am entitled to an exemption. How do I make sure I get one?
9. What documents are needed to prove I am entitled to an exemption?
10. What if I don’t own the property for which I am billed the fee?
11. How do I submit my waste collection fee exemption application?
12. How do I find out whether my exemption has been granted?
13. How long does an exemption last after it is granted?
14. What if I disagree with the Department’s decision to deny my exemption?
15. What happens if I do not pay the fee?

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1. Who owns the water service leading to my house?
2. Will the City repair the portion of the water service I am responsible for?
3. Who repairs the sidewalks and driveways damaged during a water main break?
4. My lawn was damaged during a water main break. Will you replace it?
5. My water bill is too high. What should I do?
6. What is the oldest water main in the City?
7. Why are there more water main breaks in the cold weather?
8. Why must we pay sewer charges as well as water charges?
9. Why do owners of vacant property still have to pay a water and sewer fee?
10. Can the public visit any of the Water Department facilities or reservoirs?
11. Many Capital District communities have water restrictions. How about Albany?
12. I have heard Albany water was judged the best in the State. Is that true?
13. Is it true that the Albany Water Department is checking every water main in the City?
14. Is Albany water the lowest priced water in the Capital District?
15. What effect did the September 11, 2001 terrorist attack on America have on the Albany Water Department?
16. Where does Six Mile Water Works get its name?

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1. What is a One-Stop Center?
2. What Services does a One Stop Career Center deliver?
3. How do I apply for Unemployment benefits?