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Posted on: July 31, 2020

People Planning to Visit City Hall Must Make Appointments in Advance

Reopening Computer

Albany City Hall and other city buildings have been reopened to the public by appointment. To protect the health and safety of our residents and employees, residents are encouraged to continue accessing services online and by phone, when possible.

In-person services at certain departments will be available by appointment only at this time. Masks will be required to enter City buildings. Some buildings and departments will remain closed to the public due to staffing limitations. More information by department.  

I encourage you to continue to follow the Centers for Disease Control (CDC), the New York State Department of Health and the Albany County Department of Health for the most recent guidelines regarding COVID-19 precautions and symptoms. 

All individuals are urged to continue following social distancing protocols, including staying at home as much as possible, especially if you feel ill but even if you feel well, keeping at least 6 feet from other individuals, avoiding unnecessary appointments, regularly washing hands, covering coughs, avoiding the touching of face, eyes, mouth, nose, and ears, and taking special caution to avoid exposing the elderly and people with underlying health conditions. 

You may also find a variety of City of Albany-specific COVID-19 response information, including information regarding where to access food or child care, school closures, and how to volunteer, by visiting our COVID-19 City of Albany Resource Guide.

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